Refund Policy
TechNova Refund Policy
1. Legal DisclaimerExplanation And Information PresentedThe information contained in this refund policy is general in nature. It is not to be deemed as professional legal information or any proposition for your business whatsoever.TechNova does not know what refund conditions you might choose to apply, and there are also variations in laws across countries or states.We encourage seeking professional legal assistance to verify whether our proposed refund policy satisfies your needs in regard to consumer law in your region.
2. Purpose of This Refund PolicyTHIS REFUND POLICY DETAILS UNDER WHAT CIRCUMSTANCES A REFUND MAY BE MADE TO A CUSTOMER WITH REGARD TO PRODUCTS/SERVICES OBTAINED FROM TechNova.
3. Eligible Timeframe for Refund RequestsCustomers are entitled to make a refund request in [insert number] days from the date of purchase.Requests made after this period may not be eligible.
4. Conditions for RefundsA refund is applicable in the following circumstances:For Physical Products (if applicable):It has to remain unopen, with its ‘original packaging, in substantially the condition in which it was received.’Proof of purchase is required.For Digital Products or Services (if applicable):If there’s a deficiency in or failure to function properly with the digital product, consumers can ask for consideration for refund.
5. Types of RefundsCustomers are given, depending on the circumstances:FULL REFUND: If the merchandise satisfies ALL conditions listed above, and is received within the eligible time frame.Partial Refund - If there's evidence of use, damage, or missing parts on the product.No Refund - If it's not in its return period or if it’s not eligible for return.
6. Return Shipping (if applicable)Customers have to bear the costs for return shipping, except in these instances:a defective product,an erroneous article from TechNova, oryet another error on our part.Shipping charges are not refundable.
7. Processing TimeUpon receiving your return, we will examine it, then inform you about whether we accept your refund request or not.If approved, your refund will be processed in [insert number] business days, with credit given to your original method of payment.
8. Non-RefThese items are not subject to refund for:Gift cardsDownloaded digital productsCustom or personalized items Final-sale or clearance items
9. Exchanges (If OfferTechNova could accept exchanges for products received with damage or defects. Exchanges are based on product availability.
10. Amendments to This Refund Policy These changes become effective as soon as they are posted on our website.
11. Contact Information If there are any queries, concerns, or refund requests, kindly contact us at:technovavedp@gmail.com
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